Very frustrated

I have the same problem with the person below. I used to be able to enter a ion and I earned spoons easily. Now it told me to enter a new password, which doesnt work. Every time I enter the password the app just shuts down. I cant access my free reward or get credit for what I buy. Changing my username and password does nothing. Its very frustrating. Please fix this problem!

SadDQmomma about myDQ